Energy regulation will need to be ‘customer led’ and ‘lighter touch’ to cope with rapid technology changes, according to a report released today by the Energy Networks Association (ENA).

The report by Cambridge Economic Policy Associates (CEPA) recommends regulatory options and pathways for Australian electricity networks so that customers can get the best value from changes in technology and services.

ENA Chief Executive Officer John Bradley said technological change was transforming the way customers use electricity networks and the economics of network operation.

“This independent review highlights the need for a regulatory framework that allows energy customers to be able to directly negotiate with electricity networks on services they value,” Mr Bradley said.