20 Oct 2013 Fact Sheets Delivering the reliability that customers choose: Options to reform network reliability
23 Sep 2013 Resources Consumer Utilities Advocacy Centre Ltd (2013). Meaningful and genuine engagement: Perspectives from consumer advocates. CUAC, Australia.
20 Sep 2013 Miscellaneous Australian Energy Regulator (2013). Stakeholder Engagement Framework AER Australia
20 Sep 2013 Miscellaneous Better Regulation: Consumer Engagement Guideline for Network Service Providers